Terms & Conditions

Terms of Use

Please read these Terms and Conditions carefully before using Facemask Fashion Store (https://facemaskfashion.store) – owned and operated by GREENBACK GROUP LTD.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using any part of the Website, you agree to be bound by the Terms and Conditions of these Agreements. If you disagree with any part of the terms of the agreements, then you may not access the website or use the service.

For inquiries as regarding to our brand, price, features, shipping etc. visit the Website or contact us at info@facemaskfashion.store for further details.

Privacy Policy

By using our website, you agree to our Privacy Policy detailed here.

Site Ownership and Usage

GREENBACK GROUP LTD reserves the complete ownership of this website and its content which includes but may not be limited to advertisement, marketing, photos, audios, images, designs, software, text, and any other material.

Our ownership rights are protected by the domestic and international copyright laws and other intellectual property rights. Reproduction and usage of the content, without prior written consent, in any form or manner is prohibited and may result in strict legal action.

Provision of Service

This sets out the basic obligation of GREENBACK GROUP LTD to render services which are part of the agreement. If any changes need to be done by client or the user of our website then, the wording will need to be changed slightly or else this point can be dealt with in the Schedule.

Payment and Importation

Import duties and local taxes are NOT included in the quoted price of goods being delivered to any location unless explicitly stated. You will be responsible for the paying of any and all import duties and local taxes including any administration charges upon receipt. You will also be responsible for clearance of the items by providing all necessary information to the customs if they require it.

Comments and Testimonials

For purpose of publicity, we may email you an approval request to use your favorable comments about our product(s) and/or service. We will always seek your consent before using your comment for publicity. In no case will your full name be displayed. If, at any time, you wish us to remove the testimonial please send us an email at info@facemaskfashion.store and we will remove the testimonial by next business day.


Meanwhile, all content provided on the Website is for informational purposes only. GREENBACK GROUP LTD makes no representations as to the accuracy or completeness of any information on this site or found by following any link on this site.

GREENBACK GROUP LTD will not be liable for any errors or omissions in this information nor for the availability of this information. GREENBACK GROUP LTD will not be liable for any losses, injuries, or damages from the display or use of this information.

Site Access

Most parts of the website are accessible to all users. However, and for security reasons, some parts of the website are only accessible if you have placed an order with us and have an order number.

User Account

We do not require you to create a user account to place an order with us.

We Collect Your Details in order to:

  • Send information, respond to inquiries, and/or other requests or question;
  • Process request and to send information and updates pertaining to your request.

However, you must provide us with complete and accurate details. We may also send you additional information related to our service, Fees and Charges, Payments and Change of Service.

Please refer to our Privacy Policy for further details

Site Uptime

All reasonable measures are taken by us to ensure that this Website is operational every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.

Visitor Provided Materials

Any material that a visitor to this Website sends or posts to this Website shall be considered non-proprietary and non-confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

When using this website you shall not post or send to or from this Website any material:

  • For which you have not obtained all necessary consents;
  • That is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law of Singapore;
  • Which is harmful in nature including and without limitation computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

Disclaimer Statements

GREENBACK GROUP LTD does not represent or endorse the accuracy or reliability of any content or advertisements contained on, distributed through, or linked, downloaded or accessed from any of the services contained on this website, nor the quality of any products, information or any other material displayed, purchased, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the services herein.

You hereby acknowledge that any reliance upon any materials shall be at your sole risk.

GREENBACK GROUP LTD reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the service or the materials on our website.

Links to and from other websites

Throughout this Website you may find links to third party websites. The provision of a link to such a website does not mean that GREENBACK GROUP LTD endorses that website. If you visit any website via a link on this Website you do so at your own risk.

Any party wishing to link to this website is entitled to do so provided that the conditions below are observed.

You do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing.

You do not misrepresent your relationship with this website and the website from which you link to this Website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.

Consequential Loss

Under no circumstances GREENBACK GROUP LTD will be responsible or liable for financial or other loss or damage caused by the failure or use or misuse of the Website.

GREENBACK GROUP LTD will ensure that data on this site is regularly backed up manually and that a contingency plan is in place to minimize possible losses as a result of software failure.

Unfortunately, malicious software, spy-ware, viruses and website hacking are common threats and GREENBACK GROUP LTD cannot be held responsible for problems that develop on completed sites as a result of such illegal activity.

Supply of Materials

The users of our website are to supply all information required for GREENBACK GROUP LTD to complete the demand accordance with the agreed specification. Such information may include, but are not limited to, photographs, written-copy and other printed materials.


You agree to indemnify, defend, and hold harmless GREENBACK GROUP LTD, its parent, subsidiaries, affiliates, officers, directors, employees, agents, representatives, vendors and distributors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation or breach of any representation or obligation under these Site Terms.

Under no circumstances GREENBACK GROUP LTD will be responsible or liable for financial or other loss or damage caused by the failure or use or misuse of our website.

GREENBACK GROUP LTD will ensure that data on this site is regularly backed up manually and that a contingency plan is in place to minimize possible losses as a result of software failure.

GREENBACK GROUP LTD reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with our defense of such claim.

Fees and Payment

Prices for our products are described on the Website and are incorporated into these Terms by reference and GREENBACK GROUP LTD reserves the right to change the Prices, Products and Services at any time without any prior notice.

This clause contains the default position for invoicing and payment. Any special terms should be put into the schedule. Whichever way it goes, failure to make payment may result in cancellation of services.

Cancellation of Orders

We have the right to cancel your order (which had been accepted by us) at any time and for any reason whatsoever without your prior consent or agreement by giving you written notice of such cancellation.

Upon such cancellation of your order, the following provisions shall apply:

  • We shall no longer be obliged to deliver the order to you;
  • We shall immediately refund to you, without any interest or compensation, the payments which you have made to us with regards to the order;
  • Upon such refund being made to you as mentioned in 2 above, you shall have no further claims against us arising out of or in connection with the said cancellation of your order.


GREENBACK GROUP LTD will deliver the products to the buyers address through Shipping/Couriers partners. Title and risk of loss for all products ordered by you shall pass on to you upon GREENBACK GROUP LTD’s shipment to the Shipping/Couriers partner.

We are not responsible in case of returned and/or undelivered shipments due to incorrect or insufficient delivery address or other reason beyond our control.


An estimated delivery time is displayed on shipping information page. On placing your order, you will receive an email containing a summary of the order.

Sometimes, delivery may take longer than normal time due to unforeseen conditions such as:

  • Bad weather;
  • Flight delays;
  • Political disruptions;
  • Other unforeseen circumstances

Also, we will not be able to compensate for any mental agony or for any financial loss caused due to delay in delivery.


Replacement is the action or process of replacing something in place of another. A Buyer can request for replacement whenever he is not happy with the item by contacting us within 3 days from the date of delivery of the parcel. The following are the leading reasons:

  • Item being damaged in shipping;
  • Defective item;
  • Item(s) missing;
  • Wrong item shipped and the like.

Replacement Conditions

GREENBACK GROUP LTD will accept Replacement only if the following conditions are met:

  • To be eligible for a return, the item you purchased must be unused and in the same condition that you received it;
  • It must also be in the original packaging;
  • The product(s) should be unused and in an undamaged condition.

Note: If the same item is not available, GREENBACK GROUP LTD will refund the amount paid by you.

Our Service Amendment & Cancellation Policy

We strive to ensure processing of our service in a timely manner. If you wish to cancel or amend your request, you may do so providing the product is not yet delivered or the service is not yet rendered. To cancel or amend your request, please contact our customer service at info@facemaskfashion.store


We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Force Majeure

GREENBACK GROUP LTD will not accept any responsibility or liability in regards to failure to perform its obligation, including obligations cited under these terms of use, caused by Force Majeure (i.e. external forces beyond our control), which include but are not limited to terrorism, natural disasters, strikes or, electricity failures. In such cases, the agreement between GREENBACK GROUP LTD and the user will be cancelled and any payment made will be refunded.


GREENBACK GROUP LTD reserves the right to investigate complaints or reported violations of the Site Terms and to take any action GREENBACK GROUP LTD deems appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.

GREENBACK GROUP LTD reserves the right to seek all remedies available at law and in equity for violations of these Site Terms, including but not limited to the right to block access from a particular Internet address to the Website.

These incorporate by reference any notices contained on the Website and constitutes the entire agreement with respect to access to and use of the Website. If any provision of these Site Terms is unlawful, void or unenforceable then that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability.

No Waiver

GREENBACK GROUP LTD may choose to not take any action against your failure to comply with these Terms of Use. However, we are still entitled to use our rights in case of subsequent breach in the Terms of Use.

Terms and Conditions Changes

These Terms of Use may change from time to time. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. You are advised to read our terms every time you visit our website. If you do not agree to the new terms, please stop using the Service.

More so, we reserve the right to be able to terminate access to certain users, if these users abuse our website.


The Content, Logos, Videos, Visual Designs, Trademarks and Etc. related to HAPPY-PUPPY SHOP are exclusive property of GREENBACK GROUP LTD. Any unauthorized usage of them for any purpose or in connection to a product or service not associated with GREENBACK GROUP LTD is strictly prohibited.

If you are interested in usage of any part of this website, you can request our consent by sending an email at info@facemaskfashion.store.

If you have any questions, concerns, comments or complaints regarding this Terms and Conditions and/or our collection or use of personal information, or if you wish us to stop processing your personal information for any particular purpose or purposes, then please, contact us at info@facemaskfashion.store

Final Provisions

We reserve the right to modify this Terms & Conditions at any time, so please review it frequently on this website. If we make any changes, we have no obligation to expressly notify you by email or post a notice on the site’s homepage. Therefore, we encourage you to read our revised Terms & Conditions from time to time. By using our website, you expressly accept our Terms & Conditions.